Visibility
Be present at the right time.
Your laboratory can appear directly in the DiagNow workflow when an expert prepares analyses and organizes a file.
Laboratory partnerships
Connect your laboratory with the expert offices using DiagNow.
Become a DiagNow partner and simplify exchanges between your laboratory and pollutant experts. We develop the connection between your interface and ours together with your technical team.
Integration handled
DiagNow designs and develops the connection with your API, portal or laboratory software.
Less re-entry
Requests, references, statuses and results move cleanly between both platforms.
A lasting relationship
We monitor the integration, its evolution and the quality of exchanges after launch.
Why become a partner?
A smoother experience for your clients and teams.
The partnership reduces manual work, speeds up file processing and makes your laboratory easier to select and use in the daily workflow of expert offices.
Productivity
Receive cleaner data.
Reduce incomplete emails, duplicate entry and reference errors through structured exchanges between interfaces.
Client experience
Build loyalty with expert offices.
Offer a simple journey from assignment to analysis result without making clients copy the same information into several tools.
Development
Preserve your internal resources.
DiagNow handles development on our side and coordinates technical requirements with your vendor or IT team.
Interoperability
Extend your existing portal.
The aim is not to replace your tools, but to connect them to DiagNow through your API or the most suitable exchange method.
Continuous improvement
Keep the connection evolving.
We follow user feedback, document exchanges and plan useful improvements together.
What we can connect
An exchange tailored to your environment.
We define the scope with you. Depending on your system, the connection can cover all or part of the workflow.
✓
Creation and transmission of analysis requests
✓
Assignment, site and sample information
✓
Order references and tracking identifiers
✓
Receipt and processing statuses
✓
Retrieval of available results and reports
✓
Synchronization with your portal or LIMS
Clear responsibilities
We carry the project with you.
DiagNow
Reviews the workflow, develops the DiagNow integration, runs functional tests and supports production launch.
Your laboratory
Provides technical documentation, a test environment and a contact able to validate exchanges.
Together
We define exchanged data, responsibilities, security rules and the deployment schedule.
Process
From first contact to launch.
01
Initial discussion
We learn about your laboratory, services, clients and current tools.
02
Technical review
We assess your API, portal and other available exchange options.
03
Shared scope
We validate data, responsibilities, steps and success criteria.
04
Development and tests
DiagNow develops the connection and we test real scenarios together.
05
Launch and follow-up
The connection is opened gradually, monitored and improved from feedback.
Tell us about your laboratory
A first request, with no commitment.
Describe your activity and technical environment. Together we will assess the relevance of a partnership and the available integration options.
No API yet?
That is not a blocker. Tell us about your current situation and we will review the available options with you.
Confidentiality
The information you send is used only to assess your request and is not published without your approval.
Direct contact
You can also email info@diagnow.ch.
Partnership request
Introduce your laboratory.
Fields marked with an asterisk are required to assess your request.