Features

Everything you need to produce, track and invoice assignments.

DiagNow brings together pollutant and VDI reports, partner or manually added laboratory requests, expenses by sample, CRM, quotes, invoices, scheduling and Bexio. Invoicing stays linked to each case. The Android app is available on Google Play for field work.

View pricing View use cases

Structured files and assignments Plans and zones linked to elements Photos attached to the right context Laboratory requests and results tracked Reports finalized faster Controlled and shareable PDFs Team and shared settings

DiagNow CRM dashboard with priorities, pipeline, alerts and charts — **CRM management** priorities, pipeline, alerts and receivables in one view.

Now on Android

Keep working, even without a signal.

Install the DiagNow app on your Android phone before heading out. You can view your cases and record your observations without an internet connection. When you are back online, your information can be sent to your DiagNow account so you can find it at the office.

Get it on Google Play

The suite at a glance

Every module an expertise office needs, together.

Pollutant reports

Fieldwork, plans, coded elements, photos and annexes tied to the same file.

VDI reports

Structured VDI diagnostics, from the site survey to the final PDF.

CRM, quotes, invoices and client portal

Kanban or List pipeline with filterable statuses and custom columns, linked to quotes, invoices and client documents.

Shared calendar

Visits, appointments and assignments on one shared team view.

Swiss land registry

Address, parcels and identifiers pulled into the file when available, with a direct link to the official map.

Bexio integration

Connect your Bexio account to sync clients, quotes and invoices.

Laboratory analyses

Report-linked requests, results, organisation prices and expenses by sample type, including PDF laboratories.

One connected workflow

From first contact to payment, every detail remains useful.

DiagNow carries case information into each next step so the team can find context without rebuilding it.

Prepare

Client, site and available cadastral details enter the case before the visit.

Document

Plans, photos, elements and samples structure pollutant or VDI reports.

Analyse

Laboratory requests, results and sample expenses stay linked to the report.

Follow up

The CRM pipeline, quotes, invoices and payments extend the assignment.

Files & assignments

Every assignment starts from a complete file

Client, site, inspection type, pollutants, contributors and status remain visible in the same record.

Client, worksite and reference in one place Inspection, version and status readable quickly Simpler handover between collaborators

DiagNow CRM board with reminders, open amounts and activity — **Overview** — clients, open amounts, reminders and actions to process.

Reports & PDFs

Pollutant reports are finalized from clean data

The PDF reuses the mission, pollutants, elements, comments and annexes already entered.

Less copy-paste before PDF export Plans, elements and annexes exported together Clearer document for the end client

Creating a pollutant report with steps, plans, appendices and an element list — **Structured report** — information, content, plans, appendices and elements progress step by step.

CRM & office

Quotes, invoices, reports and client portal stay in one thread

Once the report is ready, the commercial follow-up does not start from zero: clients can find shared documents in their own portal.

CRM suite linked to report and client Share quotes, invoices and reports through the client portal or a temporary link Clear history for team and management

Delivered condition report in the DiagNow client portal with summary, sampling, PDF and correction request — **Delivered report** — summary, sampling, PDF and a client-side correction request.

New in the laboratory workflow

Understand analysis expenses from sample to payment.

Your office sees known amounts by pollutant and laboratory while retaining sample details. Missing prices remain visible.

Flexible pricing

Partner laboratories can set general or organisation-specific prices by sample type.

PDF laboratories

Add a laboratory without an account and enter its prices. Expenses are recorded after sending is confirmed.

Totals and payments

Track amounts by pollutant and laboratory, payments and cancelled orders.

Explore laboratory expense tracking